1. Information we collect

We collect information you provide directly, including your name, business name, email address, phone number, account details, communications, support requests, and information you submit through forms. When you use the platform, we may also process customer records, conversations, appointments, invoices, tasks, website activity, device information, log data, IP address, browser type, and usage events.

2. How we use information

We use information to create and secure accounts, provide requested services, respond to enquiries, process subscriptions, deliver onboarding and support, operate automations you configure, improve performance, prevent fraud and abuse, comply with legal duties, and send service notices. Marketing messages are sent only where permitted, and you can unsubscribe at any time.

3. When information is shared

We may share information with service providers that help us host the platform, process payments, deliver messages, provide analytics, protect security, and support customer operations. These providers may include payment processors such as Stripe and communication or infrastructure providers selected for the services you activate. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. We require providers to use information only for authorized purposes.

4. Cookies and analytics

Our website may use necessary cookies for security, session management, language, and preferences, plus analytics technologies that help us understand performance. You can control non-essential cookies through your browser settings. Disabling certain cookies may affect platform functionality.

5. Security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online system is completely secure. We keep personal information only as long as needed for the purposes described here, contractual obligations, dispute resolution, security, and legal requirements, then delete or anonymize it where appropriate.

6. Your rights and choices

Subject to applicable law, you may request access, correction, deletion, restriction, or a copy of your personal information, and you may object to or withdraw consent for certain processing. Account administrators control the customer information they upload to BOSTGEN. To exercise a request, contact us from the email associated with your account so we can verify it.

You can stop promotional emails using the unsubscribe link and manage connected channels or paid usage from your workspace. Closing an account may not immediately remove information we must retain by law.

7. International processing and third-party links

Because our providers and customers may operate globally, information can be processed outside your country with safeguards required by applicable law. Our website may link to third-party services; their privacy practices are governed by their own policies.

8. Children and policy changes

BOSTGEN is a business service and is not intended for children under 18. We may update this policy as our services or legal obligations change. The current version and effective date will always appear on this page.

9. Contact us

Questions or privacy requests can be sent to [email protected] or through BOSTGEN support. Company: ALTAALUK ADVERTISING L.L.C, Dubai, United Arab Emirates.

1. Information we collect

We collect information you provide directly, including your name, business name, email address, phone number, account details, communications, support requests, and information you submit through forms. When you use the platform, we may also process customer records, conversations, appointments, invoices, tasks, website activity, device information, log data, IP address, browser type, and usage events.

2. How we use information

We use information to create and secure accounts, provide requested services, respond to enquiries, process subscriptions, deliver onboarding and support, operate automations you configure, improve performance, prevent fraud and abuse, comply with legal duties, and send service notices. Marketing messages are sent only where permitted, and you can unsubscribe at any time.

3. When information is shared

We may share information with service providers that help us host the platform, process payments, deliver messages, provide analytics, protect security, and support customer operations. These providers may include payment processors such as Stripe and communication or infrastructure providers selected for the services you activate. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. We require providers to use information only for authorized purposes.

4. Cookies and analytics

Our website may use necessary cookies for security, session management, language, and preferences, plus analytics technologies that help us understand performance. You can control non-essential cookies through your browser settings. Disabling certain cookies may affect platform functionality.

5. Security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online system is completely secure. We keep personal information only as long as needed for the purposes described here, contractual obligations, dispute resolution, security, and legal requirements, then delete or anonymize it where appropriate.

6. Your rights and choices

Subject to applicable law, you may request access, correction, deletion, restriction, or a copy of your personal information, and you may object to or withdraw consent for certain processing. Account administrators control the customer information they upload to BOSTGEN. To exercise a request, contact us from the email associated with your account so we can verify it.

You can stop promotional emails using the unsubscribe link and manage connected channels or paid usage from your workspace. Closing an account may not immediately remove information we must retain by law.

7. International processing and third-party links

Because our providers and customers may operate globally, information can be processed outside your country with safeguards required by applicable law. Our website may link to third-party services; their privacy practices are governed by their own policies.

8. Children and policy changes

BOSTGEN is a business service and is not intended for children under 18. We may update this policy as our services or legal obligations change. The current version and effective date will always appear on this page.

9. Contact us

Questions or privacy requests can be sent to [email protected] or through BOSTGEN support. Company: ALTAALUK ADVERTISING L.L.C, Dubai, United Arab Emirates.